Julia Pak

Mark

Senior UX Designer in San Francisco, CA

Designer with 8 years of experience at Fortune 500 healthcare companies. I design impactful websites and apps that drive results.

best projects

Julia Pak

Mark

Senior UX Designer in San Francisco, CA

Designer with 8 years of experience at Fortune 500 healthcare companies. I design impactful websites and apps that drive results.

best projects

Julia Pak

Mark

Senior UX Designer in San Francisco, CA

Designer with 8 years of experience at Fortune 500 healthcare companies. I design impactful websites and apps that drive results.

best projects

Case studies

Projects

I turn complex ideas into experiences that feel effortless, delight users, and drive real business outcomes.

Projects

I turn complex ideas into thumb‑stopping mobile experiences that feel effortless, delight users, and drive real business outcomes.

Redesigning prescription list

Made it easier for customers to understand and refill prescriptions. Refill rate increased +12%

Redesigning prescription list

Made it easier for customers to understand and refill prescriptions. Refill rate increased +12%

Redesigning prescription list

Made it easier for customers to understand and refill prescriptions. Refill rate increased +12%

Enabling faster pickup

Allowed users to skip the line for a faster pickup. Increased engagement by 55% and saved 10 minutes at the pharmacy

Enabling faster pickup

Allowed users to skip the line for a faster pickup. Increased engagement by 55% and saved 10 minutes at the pharmacy

Enabling faster pickup

Allowed users to skip the line for a faster pickup. Increased engagement by 55% and saved 10 minutes at the pharmacy

Streamlining Medical Preauthorizations

Moved 80% of users from paper to digital in the first 3 months. Reduced wait times by 3 days.

Streamlining Medical Preauthorizations

Moved 80% of users from paper to digital in the first three months. Reduced wait times by 3 days.

Streamlining Medical Preauthorizations

Moved 80% of users from paper to digital in the first 3 months. Reduced wait times by 3 days.